Frequently asked questions
Quotes & ordering
How do I get pricing?
Hit Request a Quote on any product here, or visit a showroom. Our team replies with a price and lead time. No account needed.
Can I buy online right now?
We're quote-first today. Online checkout is rolling out category by category as live pricing goes in — in the meantime, a quote gets you the current price.
Is there a minimum order?
No minimum. We quote everything from a single box to a whole-project order, with trade-friendly pricing on larger jobs.
Showrooms & samples
Where are your showrooms?
Both showrooms are listed with addresses, phone numbers and current opening hours at the bottom of any page, and in the showrooms section of our contact page.
Can I see and feel products before I buy?
Absolutely — both showrooms display tile, flooring, vanities, countertops, fixtures and more, so you can compare materials and finishes in person. Samples are available for many products.
Can I pick up in store?
Yes. Pickup is available at both the Brampton and Oakville locations — just let us know which is easiest when you order.
Delivery & installation
Do you deliver?
GTA delivery is available on larger orders. Ask about delivery options and lead time with your quote and our team will sort out the best fit for your project.
Do you offer installation?
We can point you to trusted installers and advise on what your project needs — just ask a showroom team member for current options.
Products & trade
What do you carry?
Porcelain & ceramic tile, vinyl/SPC, laminate, engineered hardwood, plywood, vanities & cabinets, countertops, mirrors, faucets, lighting, interior doors, trim & mouldings, and more — sourced for the GTA. Tile, vinyl and laminate are on the website today; ask either showroom about the rest.
Do you offer contractor / trade pricing?
Tell our team about the project and the quantities involved, and we'll quote for the job. Staff who know construction can help you spec it.
Returns
What's your return policy?
Unused, uncut material in its original packaging can typically be returned or exchanged — just bring your receipt and speak with the showroom team. Clearance and custom-ordered items may be final sale.